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I have not received my order :(

Bonjour,


Ma commande #5001800 passée le 16 août n'est jamais arrivée.
J'ai demandé à savoir pourquoi via le "help", mais je n'ai pas reçu de réponse...


Merci d'avance


ps: maintenant il fait trop froid pour porter un t-shirt :'(


Hello,


My order # 5001800 passed on August 16 never happened.
I asked why using the "help", but I have not received a response ...


Thank you in advance


ps: now it's too cold to wear a T-shirt: '(

Watch this
Manupix

Change le titre de ton post en anglais, le staff aura plus de chances de le voir. As-tu vérifié dans tes spams si la réponse ne s'y trouvait pas? Ca arrive. Bonne chance ;)

myxomatoze

rien dans le spam, merci du conseil :)

Manupix

Staff awareness bump

littlem

Staff bump awareness

-Cringe-

Ça fait combien de temps que tu attends? moi ça a bien pris 3 semaines avant de recevoir la mienne ^^ (sur paris)

ps: j'aime bien ce que tu fais mec!

hellofromthemoon
hellofromthemoon profile pic Alumni

You should email the Threadless help team! They are really helpful and I'm sure they can let you know what's going on with your order.

jeffreyg
jeffreyg profile pic Staff

Forwarded this blog to Customer Service!

gebe
gebe profile pic Alumni
1 design submitted -

It happened to me! Contact the staff, the staff is awesome and super-kind! They will help you for sure

crystal
crystal profile pic Staff

Hey myxomatoze! I'm Crystal from Threadhelp! We'll be reaching out to you shortly. Keep an eye out for our email :)

myxomatoze

Super merci Crystal ! (Manupix, etc :) )

Fruity> oui en général 3 semaines ça le fait (étant sur Bruxelles). Mais ça fait deux mois, d'où mon inquiétude, surtout que je pense que threadless n'y est évidemment pour rien, encore ces voleur de facteurs :'(

Ryder
Ryder profile pic Alumni

I wish i spoke spanish so i knew what he myzomatoze was saying

gebe
gebe profile pic Alumni
1 design submitted -
Ryder Revolution said:

I wish i spoke spanish so i knew what he myzomatoze was saying

this is french buddy :) No spanish

Manupix
Ryder Revolution said:

I wish i spoke spanish so i knew what he myzomatoze was saying

Ouate? Quel taquin ce Ryder =)

littlem

i'm here for the staff bump

Manupix
littlem said:

i'm here for the staff hump

Ryder
Ryder profile pic Alumni
Manupix said:
Ryder Revolution said:

I wish i spoke spanish so i knew what he myzomatoze was saying

Ouate? Quel taquin ce Ryder =)

You can't fool me... i know spanish when i see it

littlem
Manupix said:
littlem said:

i'm here for the staff hump

-Cringe-
littlem said:

i'm here for the staff bump

littlem
Fruityfructis said:
littlem said:

i'm here for the staff bump

Ryder
Ryder profile pic Alumni

oh man, i forgot about that movie Bowfinger... that was an eddie murphy classic

myxomatoze

Les t-shirts sont arrivés comme par magie ce matin !

Avec 22 euros de douane, comme par magie aussi...

Mais voilà au moins ce n'est pas perdu, encore merci à threadless pour ce que vous faites !

des bises !

JacquesMaes
JacquesMaes profile pic Alumni

Nice to hear they finally arrived, yeah the custom charges can be annoying, that's why it's often better to order in small batches.

Also, I didn't know you were from Belgium, rad! Love your work by the way.

Manupix

Cool =)

I never had to pay customs for Paris. I'm careful to limit purchases to 2/3 shirts / 30€ (I read about that amount somewhere, no idea if it's actually a limit or not) and basic slow shipping.

myxomatoze

oui en général j'en prends aussi 2/3 je n'ai jamais eu de soucis.

Cette fois j'en ai pris 4, ça fait cher le 4eme...

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