Time to complain about life!

The other day when I was at work ( and I WAS having a good day, figures.), some lady came through my checkout line with a bunch of boxes of Pizza Rolls. See, we had this coupon for those, it was 12/$10. Well, naturally a lot of people took advantage of this deal, so we didn't have 12 left at the time. She asked me if she could still use the coupon if she didn't have 12 boxes, since we didn't have enough left. I asked one of my managers, he said no, but told me to write a rain check. So I said to her " No, sorry, but I can write a rain check for you.", to which she responded, " No, that's just too much work!", and just left her cart in my lane, and left the store. So...naturally, I said, " Um, she just left her cart here, so should I just put these back or...?", and yeah, I went and took the Pizza Rolls back to their spot, and that was the end of it. Or so I thought.

Later on in the day, a co-worker came up to me and said, " Hey, I'll take over for you, they want to talk to you in the office.", and I said (cheerfully), " Oh, okay!" I was scared, but at the same time I thought maybe I was getting a raise or something. When I got to the office my boss said, " Shut the door and come up here, we have to talk to you." I knew I was in trouble then.

He proceeded to tell me that he was just on the phone for 20 minutes with said woman, and apparently I "rolled me eyes at her", and that's why she left, and she never wanted to come back again. I guess I made her feel like writing a rain check was too much effort for me, or something, and that wasn't even the worst part. She was also upset because we were talking about it afterwards...even though we kinda needed to discuss the order that she'd left. He tried to convince her to give us another chance, but she refused. He reminded me that we're supposed to take care of the costumer and without them they don't need me. He also told me that now he (our store), was going to get reported, all because of me.

I was completely shocked and upset. I still don't understand where she got that from, because I would NEVER, and pretty sure I didn't, roll my eyes at a costumer. So, being the baby who can't hold back her emotions that I am, I started crying right in front of my boss and everyone else. I went to the bathroom to try and gather myself, but once I got to the register, I just cried in front of costumers, and it was so humiliating. All of my co-workers were staring at me and it was really obvious I got in trouble. So, I went back to the bathroom, and eventually got myself back together, to finish the rest of my shift.

But I still felt like shit.

God, that was the worst day I've ever had at work. It really sucks knowing that we lost a costumer and got reported, and I'm the reason. And I don't even think I did anything.

I have 22 hours this week (which is a surprise, I usually get around 10) , so everyday except today and Saturday, I have to go back to that humiliating place and feel terrible. And if they were actually starting to give me more hours, well I already blew that for sure.

I still feel like such a pathetic moron right now. Ugh.

Well, if you read that whole thing, I love you.