OK, so I am in webhosting hell right now, and I could use some advice. I've spent ALL DAY trying to figure this out and it's killing me...

OK, so I signed up with a webhost three years ago. Turns out they were a reseller for AKWebhosting.net. They went out of business, so obviously my account was turned over to AKWebhosting. Thing is, my account has less storage space/bandwidth and costs more than AK's current plans.

So obviously I want to change over to one of the more current plans.

Well, I've called their help 20 times in the last ten hours. ALL DAY I called, and I cannot get through. It says they are open during such and such business hours, and those business hours include RIGHT NOW and every other time I have called. No one will answer at all. I've tried to cancel my account with them using their online forms, but my password doesn't seem to work to get into their billing area. None of the links to their fax cancellation form work. I've submitted a ticket, but who knows if they will respond.

I'm freaking out a little, because it's costing me money that I don't have to stay with these idiots, and I can't get through to them at all in any way.

Should I cancel my bank account so that they can't charge my card anymore? Will that work, you think? Then I could open a new account and get a new host, no problem.

*sigh* I just don't know what to do. I feel trapped by other people's ineptitude. Grrrr....dammit.

Any advice?

EIDT: I should probably add that this has been going on for about 2 monthes, being unable to contact them by phone or e-mail. It's just today become a big issue with me calling constantly and getting fed up.