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ob_solete is a 28.71 year old boy, has been a member since December 15, 2005, has scored 206 submissions, giving an average score of 0.21, helping 0 designs get printed.
missing t shirt in my order!!!
Hi guys,

just wondering if anyone has ever had one of their t shirts missing from an order. I recently ordered two t shirts from threadless and for some reason when i opened the package only one of them was there. i contacted threadless and they said they would get back to me within 3 business days but 6 days have elapsed and still no response from them. i have contacted them again and am waiting for a response.

has anyone ever had the same experience and if so, how was it resolved?

im only complaining because i need the t shirt urgently as a present. can anyone out there help me!!!

cheers!

Frank Vice
Frank Vice on Nov 29 '06 at 3:17am
This ain't no service forum!

This forum is not to be used for customer service questions.

Visit our Help and Contact sections for such issues. Thanks!
squeegebeckenheim
squeegebeckenheim on Nov 29 '06 at 6:19am
was the missing shirt highlighted on the invoice?



if so, they probably ran out of it before you order was sent.
lsmc88
lsmc88 on Nov 29 '06 at 6:30am
This happened to me and I emailed them about it. They said that they accidentally put it back on the shelves and resold it, so they gave me store credit. Which shirt is it? Because if it is sold out, its gone :(
lsmc88
lsmc88 on Nov 29 '06 at 6:33am
I was mad about it too because the shirt I wanted (War Against Work) was for my brother and now I have to wait til it is reprinted to get it for him. But Threadless has awesome, if not THE best, customer service I have ever encountered.
amy122166
amy122166 on Nov 29 '06 at 8:37am
hasn't happened to me...that would really blow!!
phones
phones on Nov 29 '06 at 8:38am
what shirt was missing? because i got 2 copies of mens medium kabuki rider!
Bondageware
Bondageware on Nov 29 '06 at 8:46am
happened to me on my first order, they sent me the missing shirt
emmy.withwings
emmy.withwings on Nov 29 '06 at 8:53am
theyre probably just really busy with the sale and forgot/havnt had a chance to get back to you, keep contacting them. Threadless has great customer service and are usually really good when orders get mucked up so I'm sure they will work something out for you.
mindtrance
mindtrance on Nov 29 '06 at 8:54am
I've never had an order messed up EVER since 2001. I'm guessing it's the new stafflings getting their feet wet.
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