Hello Threadless!

As you've noticed there have been some changes going on around here. A whole new look, a whole new cart, and a whole bunch of fun stuff. We've seen some bugs with the changes (not the creepy crawly kind...the technical kind) and are working to get everything running as smoothly as possible. Please let us know if you see anything weird or if anything goes wonky while you are on Threadless. We're trying to find everything, but your help would be much appreciated.

Here are some problems you may have experienced:

Unable to Cancel an Order
This feature will be restored some time today, hopefully before noon CST. For the time being, if you placed an order and need to cancel it, email us at service@threadless.com. Be sure to provide your order number and the email address you used to place the order.

Shipping Address was Changed to an Illinois Address
Funny, right? We just wished you all lived in the same state as us. No need to worry about this one. We will automatically adjust your order to the correct state. As long as the postal code and city you entered is correct, we'll update to the right state or province.

Address Verification Error
Getting this error when you try to place an order? We know it's happening to some of you! This is a tricky one and we are working on it. We hope to fix this by early next week. If you send an email to service, we'll hang onto your info and notify you when its back in working order.

Seeing something else? Tell us! Shoot us an email at service@threadless.com