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Server Issues, Apologies, Coupons! ... and the sale's extended until Wednesday!

byThreadless/
News/
March 20, 2008

Hi Everyone!

Earlier this week, during your most crucial purchasing moments of our Spring Cleaning sale, we experienced some serious down-time. The frustration that many of you experienced while trying to make purchases is unacceptable and we promise to never ever let this happen again forever ever.

To allow you to make the most of the sale, our friends at Rackspace (the folks that host Threadless) are sponsoring five thousand $5 coupons on orders of $50 or more. The first five thousand people to use the coupon code 'spring08' during the Spring Cleaning sale will receive $5 off their order on top of the already discounted sale price. Time to go on a shopping spree!!!!

In addition to the $5 coupons and to make up for lost time, we are extending the Spring Cleaning sale until 11:59:59 CST on Wednesday, March 26th, 2008! The new shirts to be released on Monday will also be on sale!

If you are interested in all the geeky details of what went wrong, please join Harper Reed, our CTO, in a live discussion of your questions and concerns. To chat with Harper please visit threadless.com/springchat. Harper will be available to answer your questions from 12pm to 3pm CST on Monday, March 24th, 2008.

Again, we apologize for the unreliable shopping experience and hope that you enjoy the rest of the sale!

Sincerely,
Jake Nickell
Founder, CEO

51 Comments

author: radiomode
date: on Mar 20, 2008
time: at 20:38:31

first

author: radiomode
date: on Mar 20, 2008
time: at 20:39:00

yesh

author: Pizazz
date: on Mar 20, 2008
time: at 20:41:10

nice, except I already ordered... maybe I'll order again on monday!

author: viralVISUAL
date: on Mar 20, 2008
time: at 20:43:24

Hope next monday's tops last monday's. That'd be a good deal

author: fatheed
date: on Mar 20, 2008
time: at 20:44:33

You guys are so nice. Not like them other nasty corporations.

author: ilovedoodle
date: on Mar 20, 2008
time: at 20:44:38

yay

author: Pizazz
date: on Mar 20, 2008
time: at 20:46:09

yeah, they only give us scrap cardboard and old lemon drops.

author: book02683
date: on Mar 20, 2008
time: at 20:52:24

wow, yes.

i already ordered 3 times,

but i will definitely order again monday,

well, if prehistoric freak is reprinted.

author: ir0cko
date: on Mar 20, 2008
time: at 20:56:32

hooray

author: squeegebeckenheim
date: on Mar 20, 2008
time: at 20:59:40

You guys rock so hard!

author: ofthecoast
date: on Mar 20, 2008
time: at 21:00:49

oh nice. As if you all weren't nice enough already. I just paid 9.25 for 3 shirts.

author: chelly
date: on Mar 20, 2008
time: at 21:15:24

haha craziness. thanks threadless.

author: littlem
date: on Mar 20, 2008
time: at 21:20:58

sweetness! you guys are numbahh one!!

author: i carnt spel
date: on Mar 20, 2008
time: at 21:23:35

i cant wait to get my shirst!!!

author: book02683
date: on Mar 20, 2008
time: at 21:24:15

oh, i forgot to say i

author: book02683
date: on Mar 20, 2008
time: at 21:24:37

i??

that was supposed to say i love you threadless.

author: Ste7en
date: on Mar 20, 2008
time: at 21:25:57

you had me at hello

author: cristinaish
date: on Mar 20, 2008
time: at 21:42:12

oh man. i'm so tempted to place yet another order now. and i don't know if i should wait til monday for the new prints, because i'm afraid the 5000 coupons will be gone by then.

AHHHHHH DECISIONS

thanks for continuing to be awesome threadless!!

author: oneitis
date: on Mar 20, 2008
time: at 21:53:44

So nice of you :)

Though I can't use those coupons cause orders over 36$ will land my package in customs, I'm happy about the extended sale. And even with the new shirts, yay!

author: Maltzmania
date: on Mar 20, 2008
time: at 22:17:17

oh threadless you always know how to treat a lady

author: Edword
date: on Mar 20, 2008
time: at 22:19:42

man you guyz rawk!

author: colorstoobright
date: on Mar 20, 2008
time: at 22:46:32

Awesome. :D

author: TritoneXX
date: on Mar 20, 2008
time: at 23:36:10

Oh, I will have to order again. I want more shirts. =D

author: shakethesheets
date: on Mar 20, 2008
time: at 23:40:45

y'all are the best ever

author: shakethesheets
date: on Mar 20, 2008
time: at 23:42:01

just when I was like man I don't like the fit of these new shirts, you go and make all the excellent old shirts 9 freaking dollars! Including Selects!!!! And now more sale shirts? Insane.

author: jublin
date: on Mar 20, 2008
time: at 23:46:40

FIRST!

author: Little Apple Girl
date: on Mar 20, 2008
time: at 23:47:08

I don't know it it's working for me or not. It goes through but doesn't show up as $0.00. I am using my street team points too, so I am worried about having them wiped out again if something is wrong and the coupon isn't working for me and have to cancel.

author: Little Apple Girl
date: on Mar 20, 2008
time: at 23:50:42

And now, I don't even get the

*coupon code $0.00

author: book02683
date: on Mar 20, 2008
time: at 23:50:48

repwwwinint prehistoric freak or sean combs mightttt frickk out

author: rschroed
date: on Mar 21, 2008
time: at 00:40:17

yeah, i put in the coupon code and the coupon line sez:

Coupon Code: 'spring08' Thank You! Coupon = -$0.00

:(

author: cristinaish
date: on Mar 21, 2008
time: at 02:10:03

sheesh did they go through 5000 of them already or what? :\

author: SteveOramA
date: on Mar 21, 2008
time: at 02:20:06

thanks for the head's up, jake!

author: belladonna.demarco
date: on Mar 21, 2008
time: at 05:03:17

yep, coupon doesn't work, which is stupid given i only got the e-mail 15 minutes ago...

author: lunchboxbrain
date: on Mar 21, 2008
time: at 05:50:55

Nice! I'm sure any other corp. would offer up a sorry ass apology and leave it at that.

author: jrouse1
date: on Mar 21, 2008
time: at 08:20:35

yeah, i just tried the coupon and it didn't work either. it said it was worth "$0.00".

author: radiostaticstar
date: on Mar 21, 2008
time: at 08:40:32

that was a fast 5000...

author: atomic child
date: on Mar 21, 2008
time: at 08:42:11

threadless you so hot

author: snaggle tooth
date: on Mar 21, 2008
time: at 09:08:16

Chat with Harper Reed, our CTO, about what went wrong during our Spring Cleaning sale.

hilarious

author: loserbeech
date: on Mar 21, 2008
time: at 09:15:12

lol @ Rackspace

author: spires
date: on Mar 21, 2008
time: at 09:23:52

I should hop on this sale. Been so busy.

author: Phiffer
date: on Mar 21, 2008
time: at 09:47:03

SALE EXTENSION!!!!!!! Also thanks Threadless.

author: cliffdogg
date: on Mar 21, 2008
time: at 13:58:40

How did I miss this?

I just placed my order 2 hours ago! Fuck!

author: cliffdogg
date: on Mar 21, 2008
time: at 13:59:42

Oh shit nvm, I guess they're already gone. Yay?

author: skaw
date: on Mar 21, 2008
time: at 14:11:12

The coupons are not gone yet - make sure you are using the coupon on an order of $50 or more to obtain the discount.

author: mlnewco
date: on Mar 21, 2008
time: at 15:23:12

threadless=awesomeness

author: snaggle tooth
date: on Mar 21, 2008
time: at 15:51:18

i'm sure most people will just chat with harper, since explanations were given in the blog... seems silly...

so harper, what went wrong?

author: snaggle tooth
date: on Mar 21, 2008
time: at 15:56:53

author: nickv
date: on Mar 21, 2008
time: at 18:06:55

This is kind of frustrating to me since I already placed two orders both of which were well over $50 this week. I'd cancel them and place them again but many of the shirts are now out of stock in the sizes I ordered...

Can anything be done for your loyal customers who already dropped big bucks this week?

author: Sam17
date: on Mar 26, 2008
time: at 21:57:22

^ Yeah, sucks to be early. I just bought 17 shirts last week :(

author: berrynoir
date: on Mar 27, 2008
time: at 05:23:21

Also, it's now about 6:30am here on the East Coast and the sale is still a-happening...

author: Little Apple Girl
date: on Mar 27, 2008
time: at 11:31:16

Can someone give me back my STPs that were victims of the orders that didn't make it? It wasn't a fortune or anything, but I'm poor and could use some beer money. Gracias.

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